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Privacy policy

Nuance Atelier

Effective Date: 12 July 2026

Last Updated: 12 July 2026

OVERVIEW

Nuance Atelier provides this website, together with all related information, content, products, and services made available through it, in order to provide you with a curated shopping experience (the "Services"). Our platform is powered by Shopify, which enables us to provide these Services securely.

This Privacy Policy describes how Nuance Atelier collects, uses, processes, and discloses your personal information when you visit, use, or make a purchase through our website, or otherwise communicate with us. By using any of our Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

We collect personal information that identifies, relates to, or can reasonably be linked to you. We process the following categories of personal information depending on your interaction with our website:

  • Contact Details: Your full name, email address, telephone number, billing address, and shipping address.

  • Financial Information: Credit/debit card numbers, encrypted payment card details, transaction details, and payment confirmations processed securely via our checkout partners.

  • Account Credentials: Usernames, passwords, security questions, and account settings.

  • Transaction History: Information regarding items you view, add to your cart, add to your wishlist, purchase, return, or cancel.

  • Communications Data: Any information you provide when communicating with us, including customer support inquiries and emails.

  • Device & Network Information: Your IP address, device type, browser specifications, unique device identifiers, and network connection details.

  • Usage Patterns: Data regarding how and when you navigate, interact with, or browse our online store.

SECTION 2 - SOURCES OF PERSONAL INFORMATION

We obtain your personal information from the following sources:

  • Directly From You: When you register an account, make a purchase, subscribe to our newsletters, or contact customer support.

  • Automated Technologies: Collected automatically via your device when you interact with our website through the use of cookies, tracking pixels, and similar technologies.

  • Service Providers & Third Parties: From entities that perform operational technologies on our behalf, such as Shopify, secure payment gateways, and international courier networks.

SECTION 3 - HOW WE USE YOUR PERSONAL INFORMATION

We process your data based on lawful bases, including contractual necessity, legal obligations, and legitimate business interests:

  • Fulfillment of Services: To process payments, manage your account, fulfill and ship orders, and facilitate returns or warranty claims.

  • Marketing and Optimization: To deliver personalized product recommendations, email updates, and targeted advertisements on external networks based on your browsing preferences.

  • Security & Fraud Prevention: To verify user identities, maintain a secure checkout environment, and detect, investigate, or prevent malicious or fraudulent activities.

  • Customer Care: To respond effectively to support inquiries and maintain a sustainable relationship with our patrons.

  • Legal Compliance: To satisfy statutory tax bookkeeping, corporate requirements, or comply with valid law enforcement requests.

SECTION 4 - DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to selected third parties for legitimate operational purposes:

  • Shopify & Infrastructure Vendors: To host our store, process secure transactions, manage database architecture, and analyze data tracking.

  • Logistics & Courier Partners: To execute international or domestic delivery shipments (e.g., DHL, FedEx, UPS).

  • Marketing & Advertising Partners: To execute promotional campaigns and retargeting ads in compliance with your cookie consent parameters.

  • Corporate & Legal Protections: To comply with regulatory audits, prevent fraud, enforce our Terms of Service, or protect the global rights and assets of Nuance Atelier.

SECTION 5 - RELATIONSHIP WITH SHOPIFY

Our digital store is hosted by Shopify Inc. Shopify processes your personal data to support our commercial operations. Your data may be transmitted, stored, and cross-border transferred to Shopify’s global servers outside your country of residence to ensure platform security and optimization. For comprehensive information on Shopify’s internal data practices, you may visit the [Shopify Consumer Privacy Policy].

SECTION 6 - INTERNATIONAL TRANSFERS & RETENTION

  • Data Transfers: As a global brand, your personal information may be transferred to and processed in countries outside your residence. When transferring data out of the European Economic Area (EEA) or the United Kingdom, we rely on recognized lawful mechanisms, including the European Commission’s Standard Contractual Clauses (SCCs).

  • Data Retention: We retain your personal information only for as long as necessary to manage your active account, fulfill contract requirements, comply with tax laws, or resolve potential legal disputes.

SECTION 7 - YOUR RIGHTS AND CHOICES

Depending on your geographical jurisdiction (such as the EU GDPR or local regulations), you may exercise the following rights regarding your personal data:

  • Right to Access / Know: Request confirmation of processing and receive a structural copy of your stored data.

  • Right to Rectification: Request corrections to any inaccurate or incomplete records.

  • Right to Erasure (Deletion): Request the deletion of your personal records under specific legal conditions.

  • Right to Restriction & Objection: Object to processing based on legitimate interests or direct marketing profiling.

  • Communication Preferences: You may unsubscribe from our marketing list at any time by utilizing the "unsubscribe" link embedded in our emails.

To exercise these rights, please contact our privacy compliance representative at info@nuanceatelier.com.

SECTION 8 - CONTACT INFORMATION

For formal inquiries regarding our data management systems, please contact us at:

Legal Entity: Sole Proprietorship operated by Cem Berkay Yıldız

Trading As: Nuance Atelier

Registered Trademark: NUANCE® (Classes 18 & 25)

Business Address: Şenlikköy Mah. Yeşilköy Halkalı Cad. Aqua Florya No:93 Kat:3 D.No:2 PK:34153 Bakırköy / Istanbul / Republic of Türkiye

Email: info@nuanceatelier.com

Customer Service: +90 (540) 340 10 01

Tax Office & ID: Küçükçekmece V.D. | 9610889833